![]() If you are experiencing an issue or have a question you cannot resolve through the Microsoft Teams service page or through the Microsoft Training, contact the ITS Help Desk at 20 or visit the website to view answers to trending questions, search how-to articles, start a chat, or report a problem. Here are some helpful tutorials to get started using Teams for your chat and call needs: ![]() If you are not using an ITS managed computer, visit the Teams web portal using your Yale credentials to download the Teams app. Important notice import messages from Skype online service and Skype export archives search across all messages and contacts read chat history in full, see. (You can also swipe in from the right edge of your screen, or press Windows logo key + A. Select Action Center on the taskbar to open it. (You can also swipe in from the right edge of your screen, or press Windows logo key + N. If Teams is not loaded you can go to the Teams web portal and download it. Select the date and time in the taskbar to open the Notification Center. Drag and drop the Teams icon to your desktop for easy, quick access. Individuals using an ITS managed computer may begin using Teams immediately. If it is not already in your Windows Startup menu, then go to the Microsoft Teams web portal and download it. Access training links to help navigate the tool.Paste images and files directly in the chat.Quickly initiate audio/video calls from chat using your Outlook contacts.Chat 1:1 or with groups and retain your chat history.This retirement will not impact personal Skype accounts.Īs you begin to use Teams for your chat and call needs, you will notice that it has similar functions as Skype and that you have the ability to.Yale ITS will decommission all Skype for Business accounts by the end of April 2021.Transitioning to Teams will occur January - April 2021.If you are not using an ITS-managed computer, visit the Teams web portal using your Yale credentials to download the Teams app. All ITS managed machines are updated with Teams.The University is moving to Microsoft Teams tools for chat and online calling. Microsoft is retiring Skype for Business in July 2021.
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